Behind every successful company is a dependable, trustworthy and accountable management team. DTA is proud to introduce our senior team members who help serve our clients better.
President and CEO
Melissa always knew she wanted to work in the business world. After graduating from McGill University with an Economics degree in the early ’80’s, she remembers putting on her best business suit and distributing her resume to offices in downtown Toronto. After taking the Canadian Securities Course, she spent time in the Investment Industry and it was there that she learned about many aspects of finance. She joined DTA later and steadily implemented new computer automation, ramped-up staff training, and introduced client and carrier quality programs to meet the needs of DTA’s growing client base. Today, as President and CEO, Melissa Gracey exemplifies DTA’s core values of dependability, trustworthiness, and accountability and is supported by a talented team responsible for: Quality, Human Resources, Special Projects, Information Technology Client/Carrier Service and Business Solutions who continue to introduce innovations that help clients ship smarter.
Vice President, Special Projects and Human Resources
Ann has been with DTA for over 30 years. In fact, DTA is her first and only employer. Today, she plays a key role in the organization in HR and also manages special projects, including client tenders. Having successfully completed the CITT (Canadian Institute of Traffic and Transportation) course, Ann collaborates with clients and conducts analysis that help identify savings in client transportation costs. Her ongoing goal is to provide efficient, courteous and excellent service to every client and staff member. Her calm nature ensures that the DTA staff are productive, resourceful and motivated.
Vice President, Business Solutions
Honesty, integrity and professionalism are the hallmarks of Glen’s approach to creating solutions for DTA clients. In the logistics field since 1999, Glen has over 16 years of experience providing consultative sales services to the freight transportation sector. He joined DTA in 2009, bringing multi-disciplinary expertise to the table, including an M.A. from the Royal Military College of Canada. While there may be similarities among DTA clients, Glen assesses each client’s transportation and distribution needs on an individual basis to develop a customized solution. As each client is unique, his thoroughness ensures each client’s freight related challenges are resolved through the implementation of a cost effective solution.
Vice President, Operations
As the longest-serving employee, Stephanie has been with DTA for well over 35 years and has seen tremendous change in the freight transportation industry. Today, she oversees the IT department and works closely with DTA’s IT architects, programmers and technicians to deliver the information and reporting that DTA clients need. She particularly enjoys the challenges of driving efficiency both at DTA and at our clients through EDI. Her approach to meeting those demands is to learn and manage every client’s specific requirements swiftly and professionally. What kind of changes has Stephanie seen over all the years? “From typing remittance lists and cheques with carbon paper on a typewriter to posting everything on the DTA Analytic Dashboards and paying the carriers via EFT”, she laughs.
Manager, Data Capture – Toronto and Mumbai Teams
With DTA for over 25 years, Felisa is responsible for overseeing the entry and importing of the voluminous amount of data that flows in and out of the company each and every day from clients and carriers across North America. Her roles include importing and exporting client files, creating month-end and customized reports, and managing the data entry teams in Toronto and Mumbai.
Regional Vice President, Business Development
Gilles successful transportation career spans 30 years and two provinces, offering clients a valuable resource for both freight bill audit and payment solutions and supply chain management. Gilles experience and network strengthens DTA’s transportation knowledge and also enhances DTA’s presence in the province of Quebec, offering clients a winning combination of professionalism, knowledge, and a proven track record in solution selling.
Vice President, General Manager
Leadership with a positive, winning attitude. Kevin recently joined DTA and brings 25 years of professional transportation experience along with him. Kevin graduated from the University of Western Ontario in 1988 and has been in the transportation business ever since. Progressing through a number of roles including sales, senior leadership, and general management, Kevin has always focussed on providing a positive work environment and prides himself on working collaboratively to present unprecedented value to his customers. Kevin’s core values of integrity, work ethic, and a winning attitude compliment DTA’s core priciples of dependability, trustworthiness, and accountability.
Ana has been working with DTA clients on day-to-day issues for over 25 years. She also shares the challenges of managing the large team of Client Managers at DTA. She goes the extra mile to answer every client’s questions and to provide pro-active recommendations to help every client ship smarter. Clients and carriers love working with Ana because she provides answers to their questions quickly and thoroughly.